Troubleshooting
Quick fixes for common blockers — start from the symptom, not the cause.
4 ARTICLESThe plan is not visible to the patient
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You sent the link but the patient says they cannot see the plan — here are the common causes and fixes.
2 min readThe booking page shows no available times
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The patient opens the booking page but sees no available slots — the issue is usually in schedule settings.
2 min readSearch cannot find a food in the plan builder
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You search for a specific food but it does not appear in results — check which source is selected.
2 min readThe print layout does not look right
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You opened print preview but the layout is different from expected — here are the common causes.
2 min read