Terms of Service

These terms govern your access to and use of Clynevia. By creating an account or accessing the workspace, you agree to comply with these terms.

In the Current Early Access Phase: Clynevia is in private beta. Formal corporate entity details will be designated here as registration concludes, and practitioners will receive advance notice.

Platform Description

Clynevia provides cloud software (SaaS) tailored for independent nutrition and dietetics clinics, including:

• Meal Plan Builder: Nutrition plan editor with real-time calorie and macronutrient balancing
• Patient Records: Client file storage, anthropometric logs, reports, and follow-up clinical notes
• Appointment Scheduling: Booking workflow with practitioner confirmation controls
• Private Link Sharing: Secure direct links for patients to view plans without passwords or logins
• Food & Meal Library: Custom clinic recipes and ingredients with personalized units and metrics
• Educational Publishing: Client advice and articles branded under your clinic identity

Account Registration & Security

Eligibility

To use Clynevia, you must be a qualified healthcare or nutrition practitioner, authorized to operate in your jurisdiction, and legally capable of entering binding agreements.

Account Confidentiality

You are solely responsible for maintaining the confidentiality of your login credentials and for all actions executed through your account. You agree to notify us immediately of any suspected unauthorized access.

Acceptable Use

Permitted Activities

• Managing your clinical nutrition clinic and serving enrolled patients
• Inputting patient information following lawful consent
• Sharing diet programs and educational resources with clients
• Customizing print layouts and clinic visual branding

Prohibited Activities

• Using the platform for fraudulent or unlawful purposes
• Attempting unauthorized access to other clinic tenants
• Reverse engineering or extracting source code without written permission
• Deploying automated scrapers or bots against the platform
• Uploading malicious code, viruses, or disruptive scripts

Intellectual Property

Platform Ownership

All intellectual property rights in Clynevia (source code, design systems, algorithms, brand trademarks) belong exclusively to Clynevia and its licensors.

Clinic Data Ownership

You retain 100% ownership of all records, client notes, recipes, and custom meal plans you enter into the workspace. You grant us a limited, non-exclusive license solely to host and display your content to deliver the service.

Subscriptions & Billing

Fees

Subscription fees are billed in advance on a recurring monthly or annual basis based on your selected tier.

Cancellation & Refunds

• You may cancel your clinic subscription at any time.
• Access continues through the end of your prepaid billing period.
• We do not issue prorated refunds for partial billing cycles.

Service Availability & Disclaimers

• Clynevia is provided on an "as is" and "as available" basis.
• We strive for 99.9% uptime, but do not guarantee uninterrupted or error-free operations.
• Practitioners maintain sole professional responsibility for the clinical accuracy and appropriateness of nutritional guidance provided to patients.

Limitation of Liability

To the maximum extent permitted by law, Clynevia shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform. Total liability is capped at the total amount paid by you during the preceding twelve months.

Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive conduct. Upon termination, practitioners may request an export of their patient records within 30 days.

Governing Law & Dispute Resolution

We seek to resolve all concerns amicably and directly. Formal jurisdiction will be designated upon corporate incorporation.